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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wesley King

Wesley King

June 25, 2026

5  out of  5
rating by Wesley King
"Jessica Payne at Mason Copeland State Farm has been great to work with. She has worked hard to try and help me figure out some difficult insurance situations and continues to provide great service and communication. Mason Copeland Agency is fortunate to have such a wonderful representative."
We responded:
"Thank you, Wesley, for your thoughtful review. We're glad to hear that Jessica has been able to assist you with your insurance needs and provide excellent service. Your feedback is greatly appreciated, and we'll be sure to share your kind words with her."
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Patrick Ramsay

June 23, 2026

5  out of  5
rating by Patrick Ramsay
"Very friendly and helpful and saved us $17,000/year for the same coverage from another insurance company!!!"
We responded:
"Thank you, Patrick, for your feedback! We're glad to hear that our team was friendly and helpful in saving you $17,000 a year while maintaining the same coverage. If you have any more questions or need further assistance, feel free to reach out."
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Chris Ramsey

June 17, 2026

5  out of  5
rating by Chris Ramsey
"I can't recommend Mason and his team enough. If you're looking for an office that is knowledgeable and dependable, you've found it."
We responded:
"Thank you, Chris, for your recommendation. We're glad to hear that you find our team knowledgeable and dependable. Your support means a lot to us!"
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Mary Hartgrove (Blue)

June 12, 2026

5  out of  5
rating by Mary Hartgrove (Blue)
"Jessica was absolutely amazing to work with! She was prompt, friendly, knowledgeable and gave top notch service! She worked with my schedule and answered all my questions! I have to say it was the best insurance purchase process I have ever had! Highly recommend! I have found my insurance carrier for life! 💙"
We responded:
"Thank you, Mary, for sharing your experience with Jessica! It's great to hear that she provided prompt and knowledgeable service while accommodating your schedule. We're glad to have you as a lifelong customer and appreciate your recommendation!"
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Nickolas Carrillo

May 19, 2026

5  out of  5
rating by Nickolas Carrillo
"This agency has done me very well! Gave me great rates and made sure I am well informed. Shout out to Jessica and Mason for taking very good care of me!"
We responded:
"Thank you, Nickolas, for your kind words! We're glad to hear that we were able to provide you with great rates and keep you informed. Your feedback means a lot to us. "
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Mike Cargill

May 13, 2026

5  out of  5
rating by Mike Cargill
"i am a big fan of the Mason Copeland State Farm Agency Jessica Payne handles all of my insurance needs and they have given my family protection and peace of mind.Thank you Jessica for your support and always willing to answer my questions and being available."
We responded:
"Thank you, Mike, for your kind words and for being a big fan of our agency. We're glad to hear that Jessica has been able to support you and your family with your insurance needs. Your trust and feedback mean a lot to us. "
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bryce berryman

March 28, 2026

5  out of  5
rating by bryce berryman
"Mason helped me with my insurance needs in an extremely professional way. He not only provided insight on my basic needs, but helped me understand other tools that provided great value to my family. Highly recommend using this agency!"
We responded:
"Thank you, Bryce, for sharing your experience with us. It's great to hear that we were able to assist you with your insurance needs and offer valuable insights for your family. We appreciate your recommendation!"
Profile photo of Jarrod Drawbaugh

Jarrod Drawbaugh

February 27, 2026

5  out of  5
rating by Jarrod Drawbaugh
"I hate shopping for insurance. It can be hard making sure your comparing apples to apples, getting the best rate, actually being able to get a hold of someone competent that can help, etc.

But I needed to since the rates with my prior provider had gone up. I reached out to State Farm, All State, Geico, and Progressive. Jessica Payne with Mason Copeland - State Farm Insurance Agent was extremely helpful and was able to guide me through the process quickly in a way that I understood what I was getting and was getting a better rate than I had previously. She provided the human touch that is too often missing these days and proved you don't necessarily have to pay more to get it.

Thanks Jessica for your help, happy to be a new customer!"
We responded:
"Thank you, Jarrod, for sharing your experience with us. We're glad Jessica was able to guide you through the process and help you find a better rate. Welcome to our State Farm family!"
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Austin C

January 16, 2026

5  out of  5
rating by Austin C
"Jessica helped me sort out all of my auto insurance stuff. Fast and efficient, would highly recommend! Thank you!"
We responded:
"Thank you, Austin, for sharing your experience! We're glad Jessica could assist you with your auto insurance needs quickly and efficiently. Your recommendation means a lot to us. "
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Callie Richard

January 14, 2026

5  out of  5
rating by Callie Richard
"Mason’s team are so helpful. I was able to get all my insurance needs taken care of in one day. We got my car, home, and life insurance settled and they made it a breeze. I feel confident and educated about my insurance. This team is filled with rockstars."
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Matthew Rangel

January 12, 2026

5  out of  5
rating by Matthew Rangel
"Very professional and knowledgeable agency. Senaida was very helpful and knowledgeable with assisting me about my concerns regarding my policy"